Shop other brands
The status of your order is updated regularly on Rapala.ca. The order status represents what is happening with your order between the time you place it and the time it ships from our warehouse.
To find your order status, visit the Order History page of the “My Account” section of Rapala.ca. Here you will find detailed information about current and past orders. Once your order is shipped, your tracking number(s) will be displayed when available.
We will also keep you up to date about the status of your order by email. For more information on the email messages you may receive, click here.
After you complete your purchase, you will see the order confirmation page. Here you will see your order number and the complete details of your order. We recommend that you print this receipt and save the order information for your records. You will need this information for all references to your order.
You will also receive an email confirmation with the details of your order within an hour of your purchase.
Once your items have shipped, you will receive a shipping confirmation email with your tracking code. If you have an account, and logged into your account to place your order, you can check the status of your order any time by logging in to “My Account” and selecting “Order History”.
Note: We cannot change or cancel an order once it has been placed. For more information click here.
Because we strive to get your order shipped as quickly as possible, we cannot change or cancel an order once it has been placed.
Once your order has been processed you will no longer see this Billing & Submit page. Instead, you will be taken to an Order Confirmation page that says “Thank You for Your Order”. Once the order is complete, you will also receive an Order Confirmation Email.
Troubleshooting Tips: