How to Check Out

ACCOUNT CHECKOUT OPTIONS

You have the option of checking out as a guest, logging into your rapala.ca account, or creating a new rapala.ca account.

CHECKOUT AS GUEST
If you are not already logged in to a rapala.ca account, you will automatically be brought to Guest Checkout. To checkout as a guest, simply enter your personal information including email address, shipping address and phone number before filling out your billing information. Then simply click "Place Order" button on the right-hand side to complete your payment.

- OR -

ALREADY LOGGED IN
If you already logged in, simply choose your shipping address and fill out your billing information at the bottom of the checkout page. If you already have a default shipping address defined it will automatically be selected for you. (If you would prefer to Log Out or checkout as a guest, you can do this by clicking the "Logout" text on the top right of your computer screen or by clicking the person icon on the bottom menu bar on your mobile device, then tapping "Log Out")

- OR -

LOG IN
If you would like to Log In to your rapala.ca account to complete your order and save your order details to your account order history, simply click on the “Log In To Your Account” button at the top of the Checkout page. You will need to provide a valid email address that is already registered as a Rapala.ca account and enter the respective password to Log In. After Logging In, you will see your shipping address populate in the checkout page (if previously defined on your account). (If you change your mind and decide to Log Out or checkout as a guest, you can do this by clicking the "Logout" text on the top right of your computer screen or by clicking the person icon on the bottom menu bar on your mobile device, then tapping "Log Out")

If you have forgotten your password, click here.

- OR -

CREATE A RAPALA.CA ACCOUNT
To create a Rapala.ca account while checking out, simply click on the "I Want To Create An Account" checkbox after you fill out your shipping information. Once clicked a password box will show, then enter and confirm your password, and click "I Accept Terms and Conitions". Once you place your order, your account will be created! By creating a Rapala.ca account, you will enjoy a faster checkout experience, be able to view your order history, track your orders online and create a wishlist. You can also create an account by clicking “Log In|Register“ text at the top of your computer screen or the person icon on the bottom menu bar of your mobile device. Thn on the pop-up screen, click "Register now" at the bottom, fill in your account information and click "Create Account" button. 

SHIPPING ADDRESS:

• An Address “Nickname” is not required but will help you identify what addresses are in your saved address book (ex. Home, Work, Dad’s House, etc). (This is not an option for Guest Checkout)
• You will be required to fill out your First Name, Last Name, Address 1, Postal Code, City, Province/Territory, and your Phone Number. We ask for your phone number in case we need to contact you about the specifics of your order or the delivery of your order.
• Checking “Make this My Default Address” will auto-populate your address fields with the address you defined as your default address. While creating a rapala.ca account your first address you enter will be automatically assigned as your Default address. You may change this by adding a new address after creating your account. (This option is for customers who are Signed in to their rapala.ca account only)

SHIPPING METHOD:

• Orders are usually processed within 24 hours and shipped out within 48 hours. We do not guarantee same-day processing or shipping. We process and ship orders Monday-Friday, excluding holidays. Standard Ground Shipping -> Estimated Arrival within 2-10 Business Days. Please allow up to fourteen (14) business days for shipments to remote locations.
• Any applicable surcharges and discounts will appear in the Shipping Method section as well as in the Cart/Order Summary at the right of the page.
• WE DO NOT ACCEPT PO BOX ADDRESSES
• Standard Ground Shipping is the only available shipping method currently. Estimated Arrival in 2-10 Business Days depending on location. Please allow up to 14 Business Days for shipments to remote locations. Please see below estimated shipping time by general region. *Note that this is an ESTIMATE and not guaranteed delivery times. (Allow 7-14 Business Days for Sleds, Augers and Shelters.)

Estimated Shipping Time By General Regions:Central Ontario (Within 300km of GTA): 1- 2 Business Days

• Remote Ontario: 7-14 Business Days
• Central Quebec: 2-3 Business Days
• Remote Quebec: 7-14 Business Days
• Central Manitoba/Saskatchewan: 2-5 Business Days
• Remote Manitoba/Saskatchewan: Up to 14 Business Days
• Central Alberta: 2-5 Business Days
• Remote Alberta: Up to 14 Business Days
• Central British Columbia: 2-5 Business Days
• Remote British Columbia: Up to 14 Business Days
• Central Nova Scotia, Newfoundland and PEI: 2-5 Business Days
• Remote Nova Scotia, Newfoundland and PEI: Up to 14 Business Days
• Yukon: Up to 14 Business Days
• Northwest Territory: Up to 14 Business Days 

Standard Ground Shipping Rate Structure(before tax):

• Standard Ground Shipping Rates for orders equal to $50 or less: $8.99. + tax
• Standard Ground Shipping Rates for orders between $50.01 and $75.00: $11.00 + tax
• Standard Ground Shipping Rates for orders between $75.01 and $98.99: $13.50 + tax
• Standard Ground Shipping Rates for orders between $99.00+ FREE 
• Additional Surcharges may apply. Shipping and handling charges are subject to change without notice. 

PLEASE NOTE: Orders are usually processed within 24 hours and shipped out within 48 hours. We do not guarantee same-day processing or shipping. We process and ship orders Monday Friday, excluding holidays.

Then, Click “Continue To Billing” to proceed to Billing

BILLING & PLACING ORDER

The shipping address that you validated should now appear at the top of the page. You may edit your shipping address at any time during checkout.

BILLING ADDRESS

• Checking “Use Shipping Address for Billing” can be checked to use the shipping address or unchecked to enter a different address for Billing.
• An Address “Nickname” is not required but will help you identify which addresses are in your saved address book. (This is not an option for Guest Checkout)
• You will be required to fill out your First Name, Last Name, Address 1, Postal Code, City, Province/Territory, and your Phone Number. We ask for your phone number in case we need to contact you about the specifics of your order or the delivery of your order.
• Items you placed in your shopping cart while you are shopping on Rapala.ca will remain there for 28 days or until they are purchased, added to your wishlist, or removed.

PAYMENT OPTIONS

You can choose to pay with a credit card or with PayPal. We accept Canadian issued Visa, MasterCard, Discover, and American Express. For more information on our Payment Options, click here.

BEFORE PLACING YOUR ORDER

Please make sure to review your order and shipping and billing addresses for accuracy. Once an order has been submitted it cannot be cancelled.

Please note, the buyer is responsible for the accuracy of the shipping address.

When your information is filled in completely and accurately, click the "Place Order" button at the right of the page in your order summary box. You will know your order has gone through when you see the Confirmation Page thanking you for your order.

If you do not receive a Confirmation Page, but do receive an Confirmation email, please contact us.